Insight Corporate Care

Experts in Workplace Mental Health & Psychological Safety

Edmonton: (780) 461-1717
Calgary: (403) 252-1716

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Home / Services / Critical/Traumatic Incident Response

Critical/Traumatic Incident Response

HOW WE CAN HELP:

  • GROUP DEBRIEFING AND SUPPORT
    Critical incident debriefing sessions for groups and individuals within 24 to 72 hours after the incident after a traumatic incident to work through the emotional impact of the incident.
  • INDIVIDUAL THERAPY & SUPPORT
    Individual therapy and support to strengthen resiliency, develop coping and rebuilding strategies, and enhance recovery for employees who have been affected by a critical/traumatic incident.
  • TRAINING
    Training for managers and on-site first responders on effective critical incident response and support for affected parties.

OUR PEOPLE, YOUR ADVANTAGE

Our trauma and critical incident response team is made up of experienced trauma-informed psychologists, trauma specialists, and critical incident response specialists. They can be on or off the worksite or another designated site to support your people through such intensely difficult period.

For service and support contact us today.

 

Impact of Critical and Traumatic Incidents on Employees

Workers who encounter or witness an abnormal, shocking critical incident or traumatic event can go into shock and/or experience stress and trauma.

Examples of critical and traumatic incidents can include:

  • Death of a co-worker, either in the line-of-duty or other workplace incident
  • Serious or life-threatening accident/injury to oneself or to co-workers
  • A near miss that threatens the health and safety of oneself or of co-workers
  • Suicide of a co-worker
  • Loss of a patient after rescue attempts
  • Death of or critical incident involving children
  • Violence inflicted on oneself or on a co-worker
  • Violent crime in or near the workplace
  • Events with excessive media interest
  • Natural disasters that affect work

Work-related critical incidents can involve your employees or co-workers, other individuals from your organization, or someone related to them, and can occur in the workplace, at a work function, or even outside of the formal work setting. Certain occupations such a paramedics, fire fighters, police officers, security guards, and nurses are also more readily exposed to traumatic incidents due to the nature of their work. Other critical incidents may involve individuals in your life that are not related to your work. Such may include teammates from your sports club, classmates from your school, members of your community, or others.

Individuals who witnessed, endured, are made aware of, or even vicariously became aware of such a traumatic incident could experience shock, denial, anger, rage, sadness, confusion, terror, shame, distress, fear, paranoia, anxiety, grief, loss, loss of control over their environment, or suicidal thoughts. They may also experience physical effects such as sleep and eating disturbances, nightmares, profuse sweating, illness, and flashbacks. Some effects may become apparent immediately, while others will develop gradually. The traumatized employee could become overwhelmed and unable to cope with daily activities. In turn, their concentration, engagement, relationships, performance, and attendance at work could seriously suffer.

Workshop Outlines

The following are outlines of some of our featured workshops:

 

Associates that can help:

View all Staff

Heidi Erisman

Edmonton

Critical Incident Response, Diversity & Inclusiveness, Grief and Loss, Harassment & Bullying, Leadership Assessment & Development, Workplace Mental Health Assessment & Wellness, Psychological Safety & Injuries, Trauma & PTSD, Work Readiness/Return-to-Work Assessment, Work Relationships & Interpersonal Competencies

Lynn Hutchinson

Edmonton

Crisis Intervention, Critical Incident Response, Depression & Anxiety, Dysfunctional Conflict Mediation & Intervention, Grief and Loss, Mediation & Arbitration, Workplace Mental Health Assessment & Wellness, Psychological Safety & Injuries, Trauma & PTSD

Roy Langer

Edmonton

Crisis Intervention, Critical Incident Response, Grief and Loss, Workplace Mental Health Assessment & Wellness, Psychological Safety & Injuries

Ronald Carver

Edmonton

Career Assessment & Development, Depression & Anxiety, Dysfunctional Conflict Mediation & Intervention, Family Business Difficulties & Conflicts, Harassment & Bullying, Leadership Assessment & Development, Mediation & Arbitration, Psychological Safety & Injuries, Work Performance, Work Readiness/Return-to-Work Assessment, Work Relationships & Interpersonal Competencies

 

Talk to Our Team

Let us help and support you. Contact us today.

Contact Us Today!

Other Services

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Associate Spotlight

Roy Langer

Edmonton

Crisis Intervention, Critical Incident Response, Grief and Loss, Workplace Mental Health Assessment & Wellness, Psychological Safety & Injuries

Insight Psychological

Corporate Care Services

  • Harassment, Bullying & Violence
  • Psychological Health & Safety
  • Critical/Traumatic Incident Response

 

  • Sex & Gender Wellness
  • Management & Relationship Wellness
  • Entrepreneurs’ Mental Health & Operational Effectiveness

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