Critical/Traumatic Incident Response

A critical and traumatic incident can include the following occurrences:

  • sudden death
  • violent incident
  • major accident
  • other traumatic occurrences

Work-related critical incidents can involve your employee(s) or co-worker(s), other individual(s) from your organization, or someone related to them, and can occur in the workplace, at a work function, or even outside of the formal work setting.

Other critical incidents may involve individual(s) in your life that are not related to your work. Such may include family member(s), friend(s) or their child(ren), teammate(s) from your sports club, classmate(s) from your school, member(s) of your community, or others.

Individuals who witnessed, endured, are made aware of, or even vicariously became aware of such an incident could experience shock, trauma, distress, fear, anxiety, grief, loss, loss of control over their environment, or other psychological and/or physical difficulties.

HOW WE CAN HELP YOU:

  • Critical Incident Response – Group and Individual Sessions
  • Follow-up Trauma/Therapeutic Intervention, Recovery, and Support for Affected Parties
  • Training

 

OUR PEOPLE, YOUR ADVANTAGE: Our critical and traumatic incident response team is made up of experienced trauma-informed psychologists and critical incident response specialists. They can be on or off the worksite or another designated site to support your people through such intensely difficult period.

Let us help and support you. For additional details of our services, click on the following or contact us today.

Immediately or very soon after a critical incident, Insight’s critical incident responders can be at your worksite or another designated site to provide preliminary shock/trauma/therapeutic intervention to individuals in need. Such can occur in a group setting or in a one-on-one setting.

Individuals more profoundly affected by a critical incident may need further therapeutic intervention and support in order to deal with and work through the trauma or other difficulties they are experiencing. Insight’s therapists can provide, at any of Insight’s service centres or through the use of our secured online video counselling system, targeted therapeutic intervention as well as other appropriate repair, recovery, and restoration support that they may need.

We can help to enhance managers’ as well as other on-site first responders’ understanding and skills to effectively respond and support others through a critical incident.

We provide full-day or multi-day workshops on the following subjects. Sessions on the following subjects can be facilitated at a worksite, off site or at our Insight South Edmonton Service Centre:

  • Mental Health First Aid
  • Group Crisis Intervention
  • Grief Following Trauma
  • Assisting Individuals in Crisis
  • CUSTOMIZED TOPIC: Insight can work with you to develop a learning topic and session that fits your needs.